Privacy policy
This Privacy Policy sets out how your personal data is collected, used, disclosed, and safeguarded when you visit or make a purchase from www.haloandyou.com (the “Site”), operated by Chanpion Group Sdn. Bhd. (Co. No. 201901007004 (1316331-P)) (hereinafter referred to as “we”, “our”, or “us”). This Policy is compliant with the Personal Data Protection Act 2010 (Malaysia) and the Personal Data Protection Act 2012 (Singapore).
1. Personal Data We Collect
We collect the following types of personal data:
A. Automatically Collected Device Information
When you browse our Site:
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Browser type, IP address, time zone
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Web pages viewed, referral sources, and browsing behavior
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Cookies and tracking data (pixels, tags, beacons)
B. Order or Account Information
When you make a purchase or contact us:
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Full name
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Billing and shipping address
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Contact number and email address
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Payment details (e.g., credit card number)
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Order history and transaction data
C. Other Sources
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Marketing campaign responses
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Social media interactions (where applicable)
2. Purpose of Collecting Personal Data
We collect and use your personal data for the following purposes:
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To fulfill orders, deliver goods, and provide customer service
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To process payments and issue receipts or invoices
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To manage and administer your account or order history
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To detect and prevent fraud or security threats
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To comply with legal and regulatory requirements
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To send marketing and promotional materials (with your consent)
You may withdraw your consent at any time by contacting us (see Section 10).
3. Use of Cookies and Analytics
We use cookies, web beacons, and third-party analytics (e.g., Google Analytics) to:
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Analyze site performance and improve functionality
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Monitor visitor behavior and marketing campaign effectiveness
You can manage or disable cookies in your browser settings.
For more information, visit www.allaboutcookies.org.
4. Disclosure of Your Personal Data
Your personal data may be shared with:
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Third-party service providers such as Shopify, payment gateways, courier companies, and email service providers
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Analytics and marketing partners (e.g., Google, Facebook)
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Government authorities where required by law
We ensure that any third party who processes your data complies with similar confidentiality and data protection obligations.
5. Cross-Border Data Transfers
Your personal data may be stored or processed in countries outside Malaysia or Singapore (e.g., Canada or the United States), especially if you use our Site from abroad or if our cloud services are hosted overseas. In such cases, we will ensure that your data is transferred in accordance with applicable data protection laws and safeguarded with appropriate contractual clauses or data protection measures.
6. Data Security and Retention
We take reasonable precautions to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and retained only for as long as necessary to fulfill the purposes stated in this Policy or as required by law.
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Order and account information is retained unless you request deletion
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Payment information is encrypted and processed securely via Shopify or third-party processors
7. Your Rights
Subject to the PDPA in Malaysia and Singapore, you may:
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Request access to your personal data
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Correct or update your data
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Withdraw consent to data processing
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Request deletion or limit processing of your data
To exercise your rights, email us at chanpiongroup@gmail.com. We may require proof of identity before fulfilling your request.
8. Behavioral Advertising & Opt-Out Options
We may use your personal data to show you personalized ads. You may opt out through the following links:
9. Do Not Track Signals
Our Site currently does not respond to "Do Not Track" signals sent by your browser.
10. Contact & Complaints
For questions, concerns, or to exercise your rights under this Privacy Policy, please contact:
Email: support@haloandyou.com
Mailing Address:
halo and you
Attn: Privacy Compliance Officer
H-12-01, Persiaran Jalil 1
Pusat Bandar Bukit Jalil
Bukit Jalil, 57000 Kuala Lumpur
Malaysia