About【Blacky — Trio Bio Deep Cleansing Facial Mask】
Q1: How does the Blacky Mask work?
Our deep-cleansing method is based on the “Induce & Extract” principle. First, the essence penetrates deep into your pores to nourish and loosen impurities. As the mask dries, it draws out blackheads, dirt, and makeup residue. Note: If not left on until fully dry, the extraction process will not be complete.
Q2: Will it dry out my skin?
Not at all. Our bio-cellulose material is both breathable and moisture-locking. Even after the mask dries completely, your skin remains hydrated and smooth — not tight or flaky.
Q3: Why does it take so long to use?
This is not a regular moisturizing mask. To deeply cleanse your pores, it must be worn for at least 2 hours or until completely dry. The drier it gets, the more effective it becomes at lifting out oil and debris.
Q4: Can I use it every day?
Technically yes, but not recommended. Blacky Mask is rich in active ingredients. Overuse might overwhelm the skin and lead to breakouts. We recommend 1–2 times per week, or adjust based on your skin condition.
Q5: Is it suitable for sensitive skin?
Yes. Blacky Mask is formulated with natural, skin-friendly bio-cellulose, and has been clinically tested on over 7,000 users with sensitive skin, showing a 99.99% safety rate. It is also pregnancy-safe.
In the rare case of a reaction, after verifying that the product was used correctly, we offer a full refund — your skin safety is our top priority.
Q6: Do I need to wash my face after using it?
Rinse face with water and apply the remaining essence from the packaging. Avoid applying additional skincare products right after, as it may overload the skin and cause congestion or breakouts.
Q7: How long can I keep it after opening?
It’s best to use it immediately after opening. If needed, use within 24 hours, as prolonged exposure to air may cause the essence to oxidize and lose effectiveness.
Q8: Should I refrigerate the mask?
No. Cold temperatures shrink pores, which can reduce the mask’s ability to draw out impurities. Room temperature is ideal for optimal results.
Q9: Can I use other skincare after the mask?
Avoid applying other products on the same day. Let your skin breathe and absorb the nutrients from the mask without interference.
Q10: Is it safe to use after laser treatments or surgery?
Yes. Bio-cellulose masks are often used in medical aesthetics to support post-laser recovery. Blacky Mask can help soothe and repair the skin during healing.
Q11: Why aren’t there white spots after use?
The “white spots” appear when the mask fully dries and extracts debris from the pores. If you remove the mask too early, this effect may not occur. Try soaking the used mask in water for 10 seconds after use — if no spots appear, it likely means your skin is already clean and you can reduce usage frequency.